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Lens.com Review – Does Lens.com Legit?
In this review of the company Lens.com, we will spell out who they are, what they are selling, and why you should choose their products. The lens.com review shall also give an overview of some of the products and services that Lens.com deals in. Also, incorporated in this review will be a section describing how this company’s purchasing process works or functions and how the company is different from other online contact lens sellers in the market. In addition, issues such as whether Lens.com takes insurance shall also be addressed as well as matters of a rebate, among other concerns.
Finally, there will be a section giving an overview of the company website. This will be to ease movement in and about the website for new as well as return visitors to the website. The shopping process shall be explained. In addition, how to make product order(s) and in conclusion to how to pay for those specific orders shall also be fully explained. Also, a customer service segment shall be included in this review. This will be to give new visitors as well as return visitors to the site an idea of how to seek further assistance from the Lens.com website should the need arise.
Who is Lens.com?
Lens.com is the provider of contact lenses to put it simply. They do it at a competitive rate and most important the services are provided online. But in-depth, Lens.com is a company that provides satisfaction, convenience, and the most competitive prices in the market for the product one is looking for. Since 1995, Lens.com has been providing these services to its clientele with a passion. Their business practices in general are the best when it comes to offering competitive pricing on various top-notch brand names for their contact lenses. This is who they are and the basis of their mission to their customers.
Visit Site: www.lens.com
Why Should I Choose Lens.com?
When it comes to the reasons for choosing Lens.com, they are pretty straightforward: convenience, variety, quality, and efficiency. From the moment one visits Lens.com, the ease at which an individual navigates through the website and finds what they are looking for is fast. The variety of the contact lenses available to the visitor is wide, be it a brand name, manufacturer, or type.
The prices on the various items available are also extremely competitive as compared to other suppliers in the market. As if this wasn’t enough, the delivery time for Lens.com is usually 24 hours, making it one of the fastest delivery services provided for their products.
The experience from start to finish is fast, simple, and convenient. The customer would not want more.
What Are They Selling At Lens.com?
Lens.com as the name suggests provides a range of contact lenses. The different lens brand names that are provided by Lens.com are such like Avaira, Biotrue, Soflens, Freshlook, Optima, Expressions, Ultra, and many more. Lens.com also provides lenses via different manufacturers. These are such as Johnson and Johnson, Alcon, Bausch and Lomb, Cooper Vision, and CIBA Vision. The different brand names available on Lens.com are such as Biofinity, Proclear, Acuvue, Air Optix, Dailies, as well as Freshlook. Over and above the different brand names are various lens types. These include those individuals with dry eyes, astigmatism as well as multifocal lenses.
The company is also well known for its provision of vision tests that individuals can take online. These tests are taken when individuals need to renew their prescription. The test includes written as well as audio instructions and multiple-choice questions.
These are the goods and services that Lens.com offers the visitors to its website. Remember to check all latest Lens.com discount codes and offers here:
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Get FREE Standard Shipping on all orders of $129 or more at lens.com. Offer expires 12/31/21.How Lens.com Works
As mentioned earlier, one of the reasons for choosing Lens.com is convenience. Basically what the company does is that it offers an individual the service of putting them, or providing convenience when it comes to contact lens provision.
The process begins with a legitimate prescription for an individual. Despite this, Lens.com also offers its online eye tests. These are more for the purposes of getting a prescription, though not recommended by the American Academy of Ophthalmology. The AAO advises that the online tests can measure the power of an individual’s eyeglasses or contact lenses but they will not be able to detect eye disease. This is done by an ophthalmologist. Therefore, the eye test is better suited for the purposes of renewing a prescription rather than actually being the first test.
When it comes to the online test, one has to open or create an account on the Lens.com site to be able to access this service. This test has written multiple questions and audio instruction aspects about it. Once done, a doctor will assess the results together with the medical history and previous prescription. After this, the further direction will be issued by the doctor within 24 hours. The information can be accessed through the individual’s Lens.com account.
To be able to order through the Lens.com site the individual will need to provide some details. These are the individual’s name, lens order number, name, and contact number of the eye doctor. Lens.com will confirm the order with the doctor and ship it. Alternatively, if the doctor does not respond within eight hours, Lens.com goes ahead and ships the order based on the customer’s information. Shipping and delivery range between one to 12 business days depending on where the receiver lives as well as their shipping provider. The shipping and delivery services are provided within the United States, Canada as well as international countries.
When it comes to returns and refunds, Lens.com offers a full refund if the client is unhappy with the item they have bought. The client has an unlimited period of time within which to return unopened and unexpired contact lenses.
What Make Lens.com Different From Other Contact Lens Sellers Online?
There are a few things that set Lens.com apart and better than the rest of the online contact lens sellers in the market. One of them is their competitive prices. Lens.com has one of the most reasonable prices in the market when it comes to the sale of online contact lenses. Lens.com also provides the lowest prices when it comes to any contact lens seller in-store or online. This is achieved through their purchasing in volumes and also independent price setting. This assures their competitive pricing. Another factor that differentiates Lens.com from the rest of them is what they have in stock or on offer. The variety here is wide, to say the least, and this can be viewed from different points of view. The contact lenses may be sought after from a manufacturer’s point of view, or the type, or by brand name, and the list goes on.
In addition, the ordering process as fast as their website is user-friendly; Lens.com can complete most of their deliveries within 24 hours of a client making an order. This simplifies the shopping and user experience for the visitor to the site. And for this reason, revisiting the site and purchasing a product is made easy, hassle-free, and therefore inviting.
Does Lens.com Take Insurance?
A good number of major insurance companies offering coverage or a vision plan regard Lens.com as an out-of-network provider. What this in essence means is that it will not take direct credit from your insurance. What will be done instead is that the company’s customer service representatives will send you an itemized bill at your request. Therefore, the only way that insurance will pay for an individual is if they have an out-of-network contact lens benefit included in their insurance coverage plan.
A Few Lens.com Reviews from Real Customers:
Here are some Lens.com customer reviews from other sites:
Brenda C. – a verified buyer – from trustpilot.com says:
“Received my lens within few days. Customer service was great and so are the lenses…”
Tracy B. – a verified purchase:
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Quick Lens.com Reviews:
Website Layout
The Lens.com website layout is a pretty straightforward one. The site has its key navigation links to the rest of the website pages at the top section of the site. The links are Contact Lens, Brands, Online Vision Test, and Reorder. To the far right of these mentioned links are three icons, which are Search, Account, and Shopping Cart. Below the mentioned navigation links are other links, namely Money Back Guarantee, Hassle-Free Returns, and Customer Service 24/7 Live Chat.
Below these main links are different header banners listing the different advantages of how safe and secure the site is. Also, how an individual will save time and money by using Lens.com as well as advantages of the shopping process on the site.
Further down the site is a section showing popular brands that appear on the Lens.com site. Some of these brands are Dailies, Proclear, Biofinity, Acuvue, and others. Directly below this section, the site shows a display of its most popular lenses. Below these, there are customer reviews of the services offered by Lens.com.
There is a FAQs section. Here general queries that visitors to the site might have about the services offered are dealt with. Below this is a telephone number that functions 24/7 as well as a chatting option. Finally, at the footer section of the website, there are more quick links to the rest of the website. These links are categorized under Help, Contact Lenses, About Us, and My Account. This section also shows icons leading to the different social media platforms of Lens.com, namely Facebook, Twitter, Pinterest, and Instagram. It also shows the different credit cards or means of payment that Lens.com accepts. These are PayPal, Afterpay, Visa, Mastercard, Discover, and American Express.
Shopping Processing
On the header banner of the home page, there is a tab indicated Shop Now, click on it. Once this is done, one is then redirected to the page with all the contact lenses that Lens.com offers. From here, one may search via the manufacturer, brand, or even popular lens type. Once they find what they are looking for, they may click on it. This will redirect the visitor to a page with more information on the specific product, from pricing, to even FAQs on the actual product, and more. There are even reviews on the product in this particular section.
This page is where the buyer may choose to adjust the number of lenses or boxes to be purchased. Once done, they click on ‘Continue’. On the next page, one shall be prompted to put in their prescription details and then click on ‘Add To Cart’.
If at this point you still wish to continue shopping, there is an option where one can click and continue. Otherwise, the next step is to click on ‘Checkout’. This is the shopping process.
Order & Payment
Once done, with the shopping process, the next step is how to make payment for the purchase. After clicking on ‘Checkout’, an individual is then prompted to fill in their shipping information. Once this is done, then click on ‘Continue’. Next, one is redirected to fill in the Doctor’s information. That is the name of the Doctor or the store, plus the phone number of the Doctor. Once this is done, then one shall click on ‘Continue to Checkout’. After this, one will be prompted to fill in the payment details. Here one shall enter their credit card details. Once all this is done then the order shall be submitted and in essence, the process shall be complete.
The website accepts payment via PayPal, Afterpay, Visa, Mastercard, Discover, and American Express as the process shall indicate once one gets to the payment section.
Customer Service
The Lens.com website has an extensive customer support section with various FAQs on the home page. The FAQs help to answer different questions that visitors to the Lens.com site may have about their products and/or services provided. The website also has links to its different social media platforms. These are Facebook, Twitter, Instagram, and Pinterest. They can be used to contact Lens.com as well. At the footer section and under the About Us category, there’s a link to the site’s ‘Contact Us’ page. Through this, a visitor to the site may directly contact Lens.com.
There are toll-free phone and fax numbers, an international number, email addresses as well as mailing addresses. These contacts are indicated for either prescription verification or customer service purposes. There is also a chat option should one prefer that and all these are available 24/7. A visitor to the site also has the option to sign up in order to receive email notifications as well as changes when it comes to prices.
Lens.com Review – Should I Order At Lens.com?
Yes! Order from Lens.com and experience efficiency, quality, variety, and most important of all, convenience. Everything is at the touch of a button and delivery shall be brought straight to your door. The variety of lenses is wide, to say the least. The visitor to the site is spoilt for choice, be it by type, brand name, or even by the different types of manufacturers. One can never miss what one is looking for. When it comes to the pricing of the various lenses on offer by Lens.com, the charges are also extremely competitive. This is in comparison to other suppliers of the same in the market. Also, when it comes to matters delivery, Lens.com is very competent and fast.
The shopping experience has value for money from start to finish. It is simple, fast, and convenient, all that a client would want and more.
How to Buy from Lens.com?
Having your prescription is the first step to the purchase process. The reason is information from the prescription will be required to complete the purchase.
To begin with, select your preferred contact lenses, then the power on the lenses, and finally add them to your shopping cart. At the checkout process, one may either scan their prescription or share their doctor’s contact details for purposes of verifying the order details.
In addition, the prices at Lens.com are very competitive, therefore confirm them in your shopping process. Also, look out for the options of ‘one-month supply’ or ‘three-month supply’ and choose what best works for you. The other thing is that almost any 3 or 6-month supply yields a lower per-box price. A discount of sorts; however, some of the products do show an actual discount box “after rebate”. A rebate is not equivalent to a discount. For a rebate, one pays the full amount or price up-front. Only later on will the individual receive the rebate, and this is up to 10 weeks later as a prepaid VISA card sent via mail. The rebate also is subject to additional terms and conditions. Please check our Lens.com coupon codes to save your money at checkout.
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